Hi experts,
When viewing and refreshing Webi reports, we get random red crosses instead of the charts.
I got through all the KBAs related to this issue but none of them solved my problem.
It's a clustered BI 4.1 SP04 environment on windows 2008 R2 servers.
On each node, I have split the APS into 5 APSs. DSL bridge and visualisation service have 4GB each and I have cloned them.
I also raised all timeouts to 2 hours. As it's a test environment (similar to production), we are only three persons to use it.
Here is the error we see in the logs :
|c251a9a7-de76-f544-99a6-8b67adbfb7db|2015 01 06 12:19:56:431|+0100|Error| |>>|E| |webiserver_BOBQM62SIA2.WebIntelligenceProcessingServer|13848|8868|| |16|0|2|0|BIlaunchpad.WebApp|SWQBOM6201:24116:46.1896:1|Webi SDK.CorbaServerImpl.doProcess()|SWQBOM6201:24116:46.1896:6|webiserver_BOBQM62SIA2.WebIntelligenceProcessingServer.getPages|localhost:13848:8868.22013:1|CuOChKbbd02Mt8QE.YBVAuo766|||||||||||**ERROR:repeng:Error in ReXBlockDefinition::createExtendedBlockInstance [krexblockdefinition.cpp;100]
krexblockdefinition.cpp:101:long __cdecl ReXBlockDefinition::createExtendedBlockInstanceEx(class ibo_ptr<struct ireXBlockInstance> &,struct ExtendedBlock::BlockInstanceCreationInfo,const class bo_utf8string &,const class bo_utf8string &): TraceLog message 40
|3225f830-4ee2-4254-7bdf-3b67610a819e|2015 01 06 12:19:56:431|+0100|Error| |>>|E| |webiserver_BOBQM62SIA2.WebIntelligenceProcessingServer|13848|8868|| |16|0|2|0|BIlaunchpad.WebApp|SWQBOM6201:24116:46.1896:1|Webi SDK.CorbaServerImpl.doProcess()|SWQBOM6201:24116:46.1896:6|webiserver_BOBQM62SIA2.WebIntelligenceProcessingServer.getPages|localhost:13848:8868.22013:1|CuOChKbbd02Mt8QE.YBVAuo766|||||||||||**ERROR:repeng:ExtensionManagementException:ExtensionManagementException has been raised [krexblockdefinition.cpp;101]
krexblockdefinition.cpp:102:long __cdecl ReXBlockDefinition::createExtendedBlockInstanceEx(class ibo_ptr<struct ireXBlockInstance> &,struct ExtendedBlock::BlockInstanceCreationInfo,const class bo_utf8string &,const class bo_utf8string &): TraceLog message 41
|7bc136d8-3f62-4784-9ac5-daab28a84fe0|2015 01 06 12:19:56:431|+0100|Error| |>>|E| |webiserver_BOBQM62SIA2.WebIntelligenceProcessingServer|13848|8868|| |16|0|2|0|BIlaunchpad.WebApp|SWQBOM6201:24116:46.1896:1|Webi SDK.CorbaServerImpl.doProcess()|SWQBOM6201:24116:46.1896:6|webiserver_BOBQM62SIA2.WebIntelligenceProcessingServer.getPages|localhost:13848:8868.22013:1|CuOChKbbd02Mt8QE.YBVAuo766|||||||||||**ERROR:repeng:Stack:com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAcdz.ExtendedBlock.ExtendedBlockException: IDL:ExtendedBlock/ExtendedBlockException:1.0
at com.sap.webi.corba.ExtendedBlockServerServant.createExceptionForWrongContextInfo(ExtendedBlockServerServant.java:1286)
at com.businessobjects.visualization.server.CvomServerImpl.getBlockEngine(CvomServerImpl.java:218)
at com.businessobjects.visualization.server.CvomServerImpl.getBlockDefinition(CvomServerImpl.java:228)
at com.businessobjects.visualization.server.CvomServerImpl.createExtendedBlockInstance(CvomServerImpl.java:112)
at com.sap.webi.corba.ExtendedBlockServerServant.createExtendedBlockInstance(ExtendedBlockServerServant.java:307)
at com.sap.webi.corba.ExtendedBlockServerServant.createExtendedBlockInstanceEx(ExtendedBlockServerServant.java:1753)
at sun.reflect.GeneratedMethodAccessor18.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.businessobjects.framework.servers.platform.adapters.ebus.orb.CommonTransportInterceptor.invokeHelper(CommonTransportInterceptor.java:118)
at com.businessobjects.framework.servers.platform.adapters.ebus.orb.CommonTransportInterceptor.invoke(CommonTransportInterceptor.java:87)
at com.businessobjects.framework.servers.common.proxy.cglib.MethodInterceptorChain.intercept(MethodInterceptorChain.java:136)
at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAcdz.ExtendedBlock.ExtendedBlockServerPOA$$EnhancerByCGLIB$$91d5dd4a.createExtendedBlockInstanceEx(<generated>)
at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAcdz.ExtendedBlock.ExtendedBlockServerPOA._OB_op_createExtendedBlockInstanceEx(Unknown Source)
at com.crystaldecisions.enterprise.ocaframework.idl.OCA.OCAcdz.ExtendedBlock.ExtendedBlockServerPOA._invoke(Unknown Source)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.ServantDispatcher.dispatch(ServantDispatcher.java:234)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._do_OB_dispatch(POA_impl.java:1980)
at com.crystaldecisions.thirdparty.com.ooc.OBPortableServer.POA_impl._OB_dispatch(POA_impl.java:1916)
at com.crystaldecisions.thirdparty.com.ooc.OB.DispatchRequest_impl.invoke(DispatchRequest_impl.java:122)
at com.businessobjects.framework.servers.platform.adapters.ebus.orb.ThreadPoolDispatchStrategy$Dispatcher.run(ThreadPoolDispatchStrategy.java:271)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:439)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:761)
[krexblockdefinition.cpp;102]
krexblockdefinition.cpp:123:long __cdecl ReXBlockDefinition::createExtendedBlockInstanceEx(class ibo_ptr<struct ireXBlockInstance> &,struct ExtendedBlock::BlockInstanceCreationInfo,const class bo_utf8string &,const class bo_utf8string &): TraceLog message 42
Any ideas on how to resolve this issue?
Thanks,
Yosra