Hello,
Option 2 is the way to go, always use an event to start workflow when you can.
"I am confused here about what event I need to link to my workflow and trigger? Do I need to create a subtype for 2032 and link my custom workflow and trigger CREATED & CHANGED event?"
You only need a subtype if you're changing or adding something to the BO.
It seems to me you can just use the existing CHANGED or CREATED events, but there must be c omplication otherwise you wouldn't be asking, I guess?
regards
Rick Bakker / hanabi technology