Hi Alissa,
We also have issues with this app.
We are also using NW gateway (central hub deployment) without SMP3.
We have questions about the login screen.
If we only enter host/port info and user information, we see in our http trace logs that a post call is sent to an odata service: /odata/applications/v1/com.sap.solman.incidents/Connections, which seems to be a registration call to a SAP Mobile platform server.
So how can we let the app know we are using nw gateway scenario. We don't see such a setting.
One additional remark, if we fill in the URL suffix in the logon screen with sap/opu/odata/AIGW/SERVICE_GDAPI, then we see a GET request to our gateway server, but at a later step things go wrong.
So can you give us more info how to set the logon screen correctly? We have seen other sol man apps where you can explicitly set gateway versus SMP scenario. It seems like this setting is missing in the incident app.
thanks for the reply, hopefully you can help
regards
Peter